Monday to Thursday 7:30 AM to 5:00 PM, Friday 7:30 AM to 3:00 PM. 3825 Perkins Rd, Baton Rouge.
(225) 343-3594Get directionsCollision repair at Gordon & Sandifer starts with a calm conversation about what happened and what your car needs. We have handled Baton Rouge auto repair and body work on Perkins Road since 1956, a short drive from Southdowns and Rouzan, and insurance work is a big part of what our body shop does every week.
We’re the honest family shop that can fix the whole car after a wreck: the body, frame and paint, plus the alignment, suspension, AC condenser and safety sensors a crash can knock out, all under one roof. Our I-CAR certified technicians inspect the damage, write a clear estimate, act as your advocate with your insurance company and keep you posted until the car is back in your driveway. Small dents and bumper scuffs get the same care as bigger jobs, and you approve the work before it starts.
After a collision, check for injuries and call 911 if anyone is hurt. Move to a safe spot if the car can be driven, turn on your hazard lights and call the police so there is a report. Take photos of both cars, the scene and the other driver’s insurance card, then call your insurer to open a claim.
Write down names, phone numbers and the location while they’re fresh, and ask the officer how to get a copy of the crash report. Once the claim is open, give us a call. We’ll look the car over and explain what happens next, and you don’t need every answer before you call.
Louisiana law lets you choose the shop that repairs your car after a collision. Your insurance company may suggest a shop, and you’re welcome to consider it, yet the decision is yours. If you want us to do the work, tell your adjuster, and we’ll work with the insurer from there while keeping you informed.
We work with most auto insurance companies, and our job during a claim is to look out for you. We document the damage with photos and a written estimate, talk with the adjuster about what the repair requires and keep you updated at each stage, so you aren’t stuck relaying messages between the shop and the insurer.
Every claim is different, and the insurance company decides what its policy covers. What you can count on from us is clear communication: you’ll know what we found, what we sent to the adjuster and when to expect your car. If something changes, we call you.
Collision repair cost depends on the size and location of the damage, which parts need replacing, whether hidden damage turns up, the paint work needed to match your color and any sensor calibration your car requires afterward. You get a clear written estimate before any work starts, and nothing changes without you hearing about it first.
When insurance is paying, your out-of-pocket share is usually the deductible on your policy. A bumper cover on a Honda CR-V and a front end on a Ford F-150 are very different jobs, so we look at the car in person before giving you a number.
Collision repair time depends on how much damage there is, how quickly the insurance company approves the estimate, how long parts take to arrive and whether hidden damage turns up after teardown. A small dent or bumper scuff can be quick, while structural work takes longer. We give you a time estimate and update it as things change.
Hidden damage is the most common reason a timeline moves, such as bent brackets or a cracked radiator support found once a bumper cover comes off. We document it and send a supplement, which is an added estimate, to your insurance company for approval before that work goes ahead.
Expert tip: Keep your scene photos, claim number and adjuster’s name together in one note on your phone. When the insurer or our team asks for something, you’ll have it in seconds.
Most modern cars and SUVs use a unibody, where the body and frame are one welded structure, while many pickups still ride on a separate frame. After a hard hit, either one can shift out of place. We measure the structure against the carmaker’s specifications before body work starts, because panels only line up on a straight structure.
Doors or a hood that no longer close right, uneven panel gaps and a car that pulls after the crash all tell us to look deeper before we quote the cosmetic work.
Yes, often. Small dents, door dings and bumper scuffs can usually be repaired and refinished on just the damaged panel or area, then blended into the paint around it. A cracked bumper cover may be repairable or may need replacing, depending on where the crack is and whether the mounting tabs broke.
Plenty of these smaller jobs never go through insurance, and we give you the estimate so you can decide whether to file a claim or pay directly. Modern bumpers also hide parking sensors and radar units, so even a scuff can call for a sensor check.
Expert tip: Look at your car in daylight a day or two after a minor bump. Cracks in a bumper cover and small gaps around a headlight are easy to miss at night, and it’s simpler to include them in the first estimate.
Paint matching starts with your car’s paint code, yet the code is only a starting point, because sun and age change how a color looks. Our I-CAR certified technicians tint the color to match your car as it looks today, then blend it into neighboring panels so the repair doesn’t stand out in Louisiana sunshine.
I-CAR is the collision industry’s training organization, and its courses cover how today’s cars are built and repaired. That training is why we follow the carmaker’s repair procedures and check color, panel gaps and trim before you pick the car up.
A crash often damages more than sheet metal. Front-end hits can bend suspension parts, knock the wheels out of alignment, crack the AC condenser behind the grille and move safety sensors out of aim. Because Gordon & Sandifer does mechanical and collision repair in one place, we repair the body and the mechanical damage together, and your car doesn’t go to a second shop.
Bent control arms and tie rods get fixed through our suspension and steering repair work, and the car gets a wheel alignment before it leaves. A cracked condenser goes to our AC and heating repair side, which matters in a Baton Rouge summer.
Cameras and radar behind the windshield, grille and bumpers often need ADAS calibration after collision repair so lane keeping and automatic emergency braking aim where the car is actually pointing. Call with your year, make and model and we’ll tell you what your car needs.
Expert tip: If a warning light comes on or lane keeping acts strange after any collision repair, tell the shop right away. A camera sitting slightly off angle can misread the lane at highway speed on I-10, and a calibration check confirms its aim.
Our collision repair shop is at 3825 Perkins Rd, Baton Rouge, LA 70808, near Acadian Thruway and a short drive from Southdowns, Rouzan and the LSU lakes. Call the Collision Repair Center directly at (225) 343-3594 or the main shop line at (225) 343-3427 to set up an estimate.
Gordon & Sandifer is open Monday through Thursday from 7:30 AM to 5:00 PM and Friday from 7:30 AM to 3:00 PM. Use the after-hours drop-off on your way home, leave your claim number with the keys and we’ll call you the next business day. Directions are on our contact page. From the first look at the damage to the final alignment and sensor check, your car stays with one family shop the whole way.
